When we book a flight, whether it is a business trip or a holiday, we all hope that everything is going to run smoothly. But every year flights are cancelled, diverted, delayed or overbooked around the world. This means that thousands of passengers who were relying on those flights are inconvenienced and left feeling frustrated.
Rather than suffer the consequences, did you know that you can actually claim compensation for your flight delay? You may not realise it, but if you have been left at an airport waiting for a flight or even not able to board due to an overbooked plane, then you’ll likely be entitled to compensation. Not sure where to start? Thankfully, there are specialists out there who can help!
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Finding a Specialist
There are lots of companies out there who provide tools to find out as quickly as possible how to get a fair refund.
For example, Flightright is a German company that focuses on this for flights from and to EU Countries. These kinds of websites provide you with a search bar where you insert your departure and arrival airports and check what´s to be claimed.
I think it’s so important to know our rights as passengers. For example, if you´re from the UK (like me), you might want to know more about British Airways flight delays and cancellations. Whoever you’re flying with, be sure to find out exactly what you’re entitled to if you have any issues.
What are the rules?
Before you get in touch with a specialist regarding flight compensation, it’s important that you understand the rules and regulations. The Flight and Compensation Regulation is an EU-wide piece of legislation. It has set out the rules for passengers who have been impacted by diverted, cancelled or delayed flights. Not only this, but it also covers those who have been denied boarding due to overbooking.
In order to fit in with these regulations, you need to have been departing from or arriving to an EU airport. That said, if you are arriving from outside of the EU, yet you are flying on an airline that is based in an EU country, then you’re also covered.
It is important to remember that in order to make a claim you must have had a valid reservation for the flight in question, and you must have arrived at the airport in time for check-in as per the airline’s rules.
How long does the delay need to be in order to claim?
In the case of a diverted or delayed flight, you’re probably wondering what the delay period has to be in order to raise a claim for compensation. The rules state that it a passenger is able to make a claim for compensation if they have had a delay of 3 hours or more. This is, unless the delay was due to extraordinary circumstances.
If the delay due to the delayed or diverted flight was more than 5 hours then the passenger is able to abandon their flight altogether and apply for a flight refund.
How to make a claim?
So, the next question has to be, how do you make a claim? If you’ve been on the end of a delayed, diverted, overbooked or cancelled flight, then the best way to ensure that you receive compensation is to speak to an expert like Flightrigh. They not only know the best way to process a claim, but will ensure that it is done quickly and efficiently. All with minimal effort and stress on your part.
Have you ever had to claim for a delayed flight? Share your experiences in the comments!